I have been using HDFC online banking for some 8-9 years now and since then I haven't seen much of a change in their online banking site. And I don't see any reason why they should change ? It is so clear and to the point that even a non computer chap can easily navigate his or her account details, which is totally opposite with ICICI or SBI, which keep on changing, why because users are not happy with the way the site has been structured, too many clicks and too complicated layout. Make it straight dude, too much of information in clustured manner in a single page is harmful and users get frustrated seeing so much of content and links in one page.
Operation wise HDFC bank maybe a bit backward, but their website especially online banking is ideal, see it, use it and close it.... thats the funda.
1 comment:
You are very true here
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